Last updated 21 September 2026
This service is provided by Zill Navickis, property expert for Bournemouth and the BCP, trading through Arcadias Ark Holdings Ltd (company number 14411465), which is the data controller for the information you give us.
Registered office: 8 Kensington Drive, Bournemouth, BH2 6DF
ICO registration number: ZC086565
Contact for privacy questions: [email protected]
Your name, email address and phone number
The address of the property you ask about, including its unique property reference
The property details you tell us: type, age, bedrooms, bathrooms, condition, outdoor space and parking
Whether you are thinking of selling or letting, and when
To produce the estimate you asked for, show it to you and send it to you. Our lawful basis is our legitimate interest in providing the service you requested.
To contact you by phone, text and email about your estimate and, if you would like one, a free market appraisal. Our lawful basis is your consent, which you give by ticking the box. You can withdraw it at any time: reply STOP to a text, or contact us using the details above.
To work out your estimate, we combine the details you give us with publicly available property records and property market data from specialist data providers. Your address is found using a UK address database.
We do not sell your information. We use trusted service providers to run this service, and they only process your information on our instructions:
Our technology provider, which operates the valuation tool
Our customer relationship and messaging providers, which store your details and send our messages
Address lookup and property data providers, which help us find your property and work out your estimate
Some of these providers may process information outside the UK. Where they do, the transfer must be protected in the ways UK data protection law requires.
We keep your information for up to 24 months after our last contact with you, unless you ask us to delete it sooner or we need to keep it longer by law.
You can ask us for a copy of your information, ask us to correct or delete it, object to how we use it, or withdraw your consent to being contacted. Contact us using the details above.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.